Phone and Application Tutorials

Microsoft Teams - Windows

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This video demonstrates the features of the Microsoft Teams application for Windows.
Launch Tutorial

Microsoft Teams - MAC

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This video demonstrates the features of the Microsoft Teams applicationfor MAC.
Launch Tutorial

Microsoft Teams - Windows (French)

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This video demonstrates the features of the Microsoft Teams application for Windows
Launch Tutorial

Microsoft Teams - MAC (French)

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This video demonstrates the features of the Microsoft Teams application for Windows
Launch Tutorial

Microsoft Teams - MAC

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This video demonstrates the features of the Microsoft Teams applicationfor MAC.
Launch Tutorial

Webex for Windows (French)

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This video demonstrates the features of the Webex application for MAC.
Launch Tutorial

Webex for MAC (French)

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This video demonstrates the features of the Webex application for MAC.
Launch Tutorial

Webex - Windows

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This video demonstrates the features of the Webex application for Windows.
Launch Tutorial

Webex - Mac

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This video demonstrates the features of the Webex application for MAC.
Launch Tutorial

Poly VVX 3XX/4XX

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This video will provide you with all of the basic information needed to use your Poly VVX 3XX/4XX device.
Launch Tutorial

Poly VVX 5XX/6XX

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This video will provide you with all of the basic information needed to use your Poly VVX 5XX/6XX device.
Launch Tutorial

Cisco 8800 Series phone (English)

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This video will provide you with all of the basic information needed to use your Cisco 8800 Series Phone.
Launch Tutorial

Cisco 8800 Series phone (French)

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This video will provide you with all of the basic information needed to use your Cisco 8800 Series Phone.
Launch Tutorial

Cisco 6800/7800 Series phone (English)

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This video will provide you with all of the basic information needed to use your Cisco 6800/7800 Series Phone.
Launch Tutorial

Cisco 6800/7800 Series phone (French)

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This video will provide you with all of the basic information needed to use your Cisco 6800/7800 Series Phone.
Launch Tutorial

UC-Mobile for iPhone

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This video will guide you through the settings and preferences needed for the best use of the iPhone app.
Launch Tutorial

UC-Mobile for Android

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This video will guide you through the settings and preferences needed for the best use of the Android app.
Launch Tutorial

UC-One Desktop for Windows

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This video will demonstrate the features of the UC-One Communicator Desktop application for Windows.
Launch Tutorial

UC-One Desktop for MAC

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This video will demonstrate the features of the UC-One Communicator Desktop application for MAC.
Launch Tutorial

Call Center Agent

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This video covers the basics of the Call Center Agent including: handling calls, reporting, and
advanced settings.
Launch Tutorial

Call Center Supervisor

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This video demonstrates the features of Call Center Supervisor, Including: Monitoring, management, and reports.
Launch Tutorial

Agent States

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This video covers the basics of Agent States
Launch Tutorial

CC-One Supervisor Videos

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          CC-One Agent Videos

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